The ... 10-year warranty Durable commercial-grade components How To File A Warranty Claim At Serta ‍ To file a claim, fill out the form on their website with all required information. Also, note that delivery to and from the property is not covered under conditions of the warranty and customer will be charged at the rate of $75.00 within normal delivery areas. Warranty claims without the receipt may be rejected. There will be an inspection fee. We’re confident in the quality, design and craftsmanship of our products, so all Serta products are warrantied against manufacturing defects in workmanship and material as outlined in the warranty brochure you received with your mattress or mattress set. In order to claim the warranty, you must be the original purchasing consumer with the address as stated in the invoice. Click Here for Warranty Terms & Conditions. For example, your warranty is almost always void if the mattress is stained, has been used on an improper foundation, or if you are not the original owner. Additionally, it allows you to keep cool, and spring back extremely rapidly. Serta and Simmons —both of which are owned by the National Bedding Company—also offer long warranties ranging anywhere from 3 to 30 years and include no charge for replacements within the first 10 or so years of ownership. Warranty service coverage is everywhere in all 50 states! 1800 Mattress helps you by facilitating the warranty claim process, but we are ultimately bound to the requirements … Get In Touch To contact us for product information or answers to any other questions, please use the form below. You have read and understand the warranty information and will be able to provide the law tag, proof of purchase and pictures required to process your warranty claim. Yes, just about everything in your home will off-gas. Only your email address and contact information are required to file a warranty claim with us. Home » Warranty. ... Hi, I saw all the complaints for their Serta mattresses. Close Menu Mattress Match Quiz Start here for personalized guidance and recommendations. To ensure timely processing, please upload a PDF or photo of your purchase receipt. Layla Mattress {Serta Mattress Warranty Claim. How did you come to know about our brand ? We aim to build the highest quality and most durable products, so you can enjoy your Serta mattress for years to come. One Hot Buy item each per household. Sealy, Serta, Simmons and Tempur-Pedic mattresses are covered by manufacturer’s warranties. Monday to Friday, 9am-5pm (ET) Serta.com Purchases. contact Serta Customer Service for warranty service at 1-888-55-SERTA (1-888-557-3782) between the hours of 9am to 5pm EST Monday - Friday. Consumer damage and comfort are not covered by the warranty. There will be a delivery fee if approved for a replacement. Serta is dedicated to getting you your new mattress as quickly, … This Serta limited warranty protects the original purchaser from defects in material and workmanship during the coverage period (see law tag for warranty code). There will be a delivery fee if approved for a replacement. Serta mattresses come with a 10-year limited warranty. Cool, supportive comfort in our ultra-compact carton. By clicking the box you are stating the warranty claim forms are accurate and complete to the best of your knowledge. We’ll do our best to respond within 2 business days. Offer valid only on models indicated and while supplies last at participating locations only. Yes No. Shipping and Delivery. Serta ’s 10-year limited warranty guarantees your mattress against any defects in material and workmanship. Chat Store Ad; Menu. If you have moved or if your retailer is no longer in business, please contact Serta Customer Service for warranty service at 1-888-55-SERTA (1-888-557-3782) between the hours of 9am and 5pm EST, Monday–Friday. A Warranty Authorization Return by a Serta Representative is mandatory. Serta’s warranty exists to insure that your Serta mattress set is built to our high quality standards and protects against manufacturing defects. If you observe a defect, contact Serta. I bought mine in 2017 and had it replaced within 6 months by the retailer. If you observe a defect, contact the Serta dealer from which you purchased the set. Consumer damage and comfort are not covered by the warranty. If you ever have a warranty question, call us toll free at 1 800 970 5889, and we will be happy to help you. Receive special promotions, sales, and the latest discounts on Serta products. Serta also offers complimentary White Glove delivery for all customers in the contiguous U.S. Sleep trials range from 45 to 120 nights, depending on the model. How To File A Warranty Claim At Serta‍ To file a claim, fill out the form on their website with all required information. Because Website strongly believe in the quality, design and craftsmanship of Serta's' products, Serta products are warrantied against the manufacturing defects in workmanship and material as outlined in the warranty brochure that came with The Customer's mattress or mattress set. Starting a warranty claim can be done right on the Serta website, and once you’ve made your claim, a member of the warranty team will reach out to you for the next steps. Because we strongly believe in the quality and craftsmanship of our products, this Serta Mattress warrants against manufacturing defects in workmanship and material (excluding covers). SERTA WARRANTY PERIOD IS 10 YEARS Because we strongly believe in the quality design and craftsmanship of our products, all Serta Products are warranted against manufacturing defects in workmanship and material (excluding covers). Consumer damage and comfort are not covered by the warranty. Warranty Brochures If you notice a defect, contact the Serta retailer from where you purchased the set for warranty service. Your new mattress will come with a warranty brochure that clearly states what is and what is not covered based on what’s considered a manufacturing defect. I had two … The information that you provide in this form will be reviewed by the Serta warranty team Monday–Friday, 9am–5pm (ET) and you will be contacted within 3 business days with next steps. First Name* Last Name* Gender* Male Female. A versatile adjustable base for customized comfort. 1-888-708-1466. If you notice a defect, contact the Serta retailer from where you purchased the set for warranty service. TRUE INNOVATIONS SEATING PRODUCTS PROVIDES THIS LIMITED WARRANTY IN LIEU OF … You might try filing a claim anyway, but be aware that often, costs are associated with that (see below). There is a law tag on both the mattress and box spring. Read on to learn more about Serta hybrids and innersprings in terms of pricing, construction, and performance. Cutting-edge foam and an exclusive support system for a cool, comfy sleep. ... because the manufacturer is solely responsible for warranty fulfillment. The Serta Warranty does NOT cover items not expressly listed in the “Warranty Coverage” section such as but not limited to: • Transportation and inspection costs • Bedding used in hotels, motels or institutional facilities ... All other claims including incidental or consequential damages are precluded. A versatile adjustable base for customized comfort. Enhanced design with even better pressure relief for a truly restorative sleep experience. Limited 10 Year Product Warranty This limited warranty covers the original purchase of new product used for normal commercial, personal or household use. Refer to your receipt from purchase for store contact information. If any of these are true, your warranty claim most likely won't be honored. Call us at 1-888-557-3782, or fill out the form below to get in touch. Serta iComfort Mattress Warranty. Serta® iComfort Exclusively For WorkPro® True Innovations seating products. Does a Serta mattress offgas? * Required fields. Details We bought Serta Icomfort King Mattress in Oct.2013 it came with 25 year warranty but warranty would be voided if you didn't purchase a $90 mattress pad cover. Serta requires you contact them directly for warranty service. Our promise is backed by our Serta Quality Assurance Program, one of the most stringent and rigorously enforced product quality programs in the home furnishings industry. We pride ourselves on our Quality Assurance program and having a very low product return rate. PURCHASE INFORMATION . Please go to the Serta Warranty Site submit your warranty claim. 1800Mattress. We want to hear from you. If identical materials are not available at the time of repair or replacement, the manufacturer reserves the … Responding to your questions and feedback is our priority. Supportive with temperature regulation for the coolest, most comfortable sleep ever. A classic foundation to provide extra height and support for your mattress. Enhanced design with even better pressure relief for a truly restorative sleep experience. Warranty and Registration Form. 1-800-628-8737 Call. It’s not the healthiest thing for you. Cool, supportive comfort in our ultra-compact carton. Serta General Inquiries. After submitting the form, a team member contacts you within 3 days to instruct you on the next steps. Start a Warranty Claim. A highly breathable and supportive mattress with a classic, responsive feel. Visit a store, call (877) 316-1269 or chat online for complete details. All warranties MUST be started by the retailer where the mattress was purchased. Our valued retail partners are authorized to provide warranty service, and can do so promptly and efficiently. Serta Warranty Period is 10 Years Because we strongly believe in the quality and craftsmanship of our products, this Serta Mattress warrants against manufacturing defects in workmanship and material (excluding covers). Serta Warranty Information How Your Warranty Works Nationwide Coverage Buy with Confidence Your new Serta mattress set comes with a factory warranty detailed below. The … If you observe a defect, contact Serta. Be aware, if your claim is approved and a replacement is chosen, there is an $85 delivery fee. Date of Purchase* Invoice Number* Was the showroom incharge helpfull ? A car, electronics, cleaning products, nail polish remover, carpet and furniture, including mattresses. Cutting-edge foam and an exclusive support system for a cool, comfy sleep. The Serta iComfort for WorkPro i5000 collection is well-suited for all needs and work locations. Some Hot Buys only available online. Established brands like Serta conduct ongoing quality testing to determine what constitutes a defect. Layla mattress is double sided, which allows sleepers to pick from different firmness levels.The feeling of the item is different than any other you’ve really felt. Sealy, Serta, Simmons and Tempur-Pedic mattresses are covered by the warranty you... ( 877 ) 316-1269 or chat online for complete details are covered by manufacturer ’ warranty! Team member contacts you within 3 days to instruct you on the next steps brands like Serta ongoing. Program and having a very low product serta warranty claim rate well-suited for all needs and work locations Coverage everywhere! 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