Overall though, I'm very happy, sleeping extremely comfortably and highly recommend it. It gets better reviews than other IKEA mattresses, but all-natural customers found it lacking in materials. You may not even realize that you have these little pains, until you start sleeping on a TempurPedic. Tempur-Pedic carries a product line of pillows. He called me back 5 days later and told me they would refund my money if I brought the mattress in. She said she made a note on my record and transferred me to the customer resolution team. Absolutely love my new mattress! We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. I asked him to please talk to top level management and carefully weigh his response before returning my call. Got transferred, waited for another 5-10 mins, a female rep answered, I explained the situation, she asked for my order number, after I answered, I was immediately put on hold, waited for another 5-10 mins, then a guy picked up and said he can't help me, he only supports deliveries to Canada. £24.99. This was the easy part ---except the delivery time was changed on us without notice, which I only found out about because I am a planner (plan for the worst, hope for the best) so I called to verify when they were coming. The concept wasn't sinking in so they called a supervisor. Within a week, you'll see a difference in how you feel in the morning. Firm, cool, perfect sleep regardless of the position. I have no where to sleep. She told me it rarely happens but it does happen sometimes, maybe the product was damaged. They told me, "go ahead and take the mattress in and they will take a look at it. We browsed a bit more and then went to check out. He waited for 1 hour and 20 mins before speaking with a representative. Matress Topper Sheila58 This is nice soft feel so much better sleeping would buy again 5 Skip listing . And my family is sleeping on the other bed. I probably sound like a paid advertiser at this point, haha, but I assure you I am not. I have been here many times and never really had an issue to vent about until my experience yesterday. Slumber Search is supported by readers. Why does the customer have to pay for their incompetence and abuse! Thank goodness for earbuds and other tasks. The flat corrugated plank or board is attached to the foundation’s top surface to provide additional support. "Supposed" to be the key word there. So you just have to find the one that suits your body and your budget. I now have been playing phone tag with both two customer service reps (extensions 1458 and 1378). Then, after many days, I pulled up my credit card online and: no credit for mattress. Also, found out a chest was not available, but would be soon. It has been a disappointment. Some links on Slumber Search are referral links. The Ikea bed frames don't use a box spring or foundation and the mattress lies directly on slats. These mattresses have above average customer satisfaction scores. or Best Offer. Very disappointed that we spent twice as much for a regular mattress and it is so uncomfortable. Collection in person. However, the pro breeze pillow is much too thick and was a total waste of money. I have never experienced anything like this before: I went to Ikea Emeryville, CA to purchase a queen malm (brown veneer ash) bedframe, lonset slats, mattress and mattress pad. We thought all would be well, finally. It was wasting my time that I have to return the paid mattress and get in line to checkout other one. I don't like sales people most of the time because they are too pushy or most customer service people don't spend that much effort into explaining things, but this was a diamond in the rough. See all king size mattresses. Received missed calls from North American Logistics, IKEA's delivery partner. We can move without pain or disturbing eachother, its completely silent. This is a review for Dynamex (IKEA's delivery service) I bought a king size bed, slats, and mattress from IKEA and paid for a delivery service on Thursday. Take it from this doctor, this mattress is all hype. Like many of us, Ikea has been a great source for inexpensive do it yourself furniture. I don't have to waste half day. When we purchased there was a President's Day sale and we saved $500 plus got a $300 credit we used against the cost of pillows and a mattress cover. Never. Never feeling too warm ! We returned to the store and asked for an explanation, which was not acceptable for us since they just blamed the other company. I called IKEA to talk to them about this sagging mattress problem, and it was impossible to get anyone from IKEA Emmeryville on the phone. Find your mattress. Ikea and its employees acted in an abusive and overbearing manner, just like gangsters pushing out an unwanted customer. I'm always reluctant to write reviews on such poor customer service but I feel as though this time around it needs to be heard. He told me my order "could not be located." At this point I should be surprised. But for a mattress?? MALM. It doesn’t matter which of these three materials you choose - the characteristics and advantages of the three mattress types are similar. Better nights rest equals better quality of life!!! Our scientists are always learning more about sleep. 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